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Axislayer Report Card
Contact Information

Tel: N/A
Email: sales@axislayer.org
Website: http://axislayer.org/
Address: N/a
N/A, N/a, N/a, United States of America

Blog:
www.axislayer.com/blog
Forum:
www.axislayer.com/forum
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Report Card Grade

Support A
Sales A
Plans / Features A
Usability A
Final Grade A
How We Test Hosts
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Editor's Review
Host Introduction Axislayer was founded with the missionto provide reliable, flexible and affordable web hosting services.Axislayer.com provides high-quality internet hosting solutions to small and medium-sized businesses, overnment agencies, prominent individuals and non-profit organizations worldwide. Axislayer prides itself on providing a strong foundation for businesses to thrive. Their strategy is to maintain focus on clients at all time. They focus on the customer needs and establish a strong foundation based on those needs for a client to reach their goals. Axislayer has partnered with SoftLayer for all primary data center and network-provider services. SoftLayer's world-class datacenters feature state of the art security, power, safety, and cooling systems - all designed to ensure that service remains uninterrupted.
Axislayer is fastest growing and leading Web Hosting provider in the industry. They are expertise in Shared Hosting, Rreseller Hosting, VPS Hosting, and Dedicated Servers. Aside from hosting, Axislayer also provide Domain Management and Security services.
Sales Review Grade: A
What we like: Axislayer sales team was really quick and eager to help their customers. They are well trained and has great customer serving skills.
What needs improvement: Nothing at the moment.
Support Review Grade: A
What we like: With the majority of our support tickets answered within 20 minutes, you can be rest assured your issues are dealt with promptly and efficiently.
What needs improvement: Nothing at the moment.
Plans / Features Review Grade: A
What we like: We tested the VPS server and it gave us all the needed resources to do practically everything and provided the highest level of speed, security and uptime.
What needs improvement: Nothing at the moment.
Usability Review Grade: A
What we like: N/A
What needs improvement: N/A
Conclusion Grade: A
Axislayer provide the most innovative and reliable hosting service for your businesses. To get cheap, reliable and fast web hosting, look no further than Axislayer.
 
Sales Review
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was quite fast.
Response Time (Issue Resolved) Questions were answered properly.
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was quite fast.
Response Time (Issue Resolved) Questions were answered properly.
 
Live Chat Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Immediate response.
Response Time (Issue Resolved) Sales agent was friendly to answer all questions.
 
Phone Sales No
 
Sales Contact Details
Sales Telephone N/A
Sales Email sales@axislayer.org
Main URL http://axislayer.org/
 
Billing Details
Payment Methods
Google Wallet
Account Activation Period Unknown
Order Verification Documents Required Yes
 
Money Back Guarantee
Does Host have an Money Back Guarantee? Yes
If yes, how many days? 45 days
Hyperlink to Terms and Conditions
http://axislayer.com/money-back-guarantee
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was good.
Response Time (Issue Resolved) Issue was addressed properly.
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was good.
Response Time (Issue Resolved) Issue was addressed properly.
 
Live Chat Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was bit late.
Response Time (Issue Resolved) Resolved the issue given.
 
Phone Support No
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 99.9%
Hyperlink to SLA http://axislayer.com/tos#SLA
 
 
Consumer Reviews
No Reviews Available




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