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Onra Host Report Card
Contact Information

Tel: 1-516-710-7494
Email: admin@onrahost.com
Website: http://www.onrahost.com
Address: PO Box 461
Levittown, NY, 11756, United States of America

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Report Card Grade

Support A
Sales A
Plans / Features A
Usability A
Final Grade A
How We Test Hosts
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Editor's Review
Host Introduction Onra Host specializes in shared cPanel web hosting, Xen virtual servers, and cPanel reseller accounts.

Onra Host was founded on 2 major principals.

#1 Never oversell services.
#2 Provide truly comprehensive end-to-end support.

We are delighted to award Onra Host the Approved Host accreditation.
Sales Review Grade: A
Support Review Grade: A
Plans / Features Review Grade: A
Usability Review Grade: A
Conclusion Grade: A
 
Sales Review
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Good response time.
Response Time (Issue Resolved) All questions were answered properly.
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Good response time.
Response Time (Issue Resolved) All questions were answered properly.
 
Live Chat Sales Yes
24 x 7 ? No. Only from 9am to 5pm
Response Time (Initial Acknowledgement) Good response time when available.
Response Time (Issue Resolved) All questions were answered properly.
 
Phone Sales Yes
24 x 7 ? No. Only from 9am to 5pm
Toll-Free No
Response Time (Initial Acknowledgement) Good response time when available.
Response Time (Issue Resolved) All questions were answered properly.
 
Sales Contact Details
Sales Telephone 1-855-667-2123
Sales Email hello@ornahost.com
Main URL https://www.onrahost.com
 
Billing Details
Payment Methods
BitPay
Account Activation Period 1 day or less
Order Verification Documents Required No
 
Money Back Guarantee
Does Host have an Money Back Guarantee? Yes
If yes, how many days? 90 days
Hyperlink to Terms and Conditions
https://www.onrahost.com/tos 0 (Dedicated), 2 (VPS), 90 (Shared)
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was quick
Response Time (Issue Resolved) Issue resolved within adequate amount of time.
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was quick
Response Time (Issue Resolved) Issue resolved accordingly.
 
Live Chat Support No
 
Phone Support No
 
SLA
Does Host have an SLA? No
 
 
Consumer Reviews
No Reviews Available




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