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Server Wala Report Card
Contact Information

Tel: (783) 581-2222
Email: sales@serverwala.org
Website: http://www.serverwala.org/
Address: Jaipur Electronic Market
Ridhi Sidhi Circle, Gopalpura Byepass, Jaipur(RJ), India

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Report Card Grade

Support A
Sales A
Plans / Features A
Usability A
Final Grade A
How We Test Hosts
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Editor's Review
Host Introduction Server Wala is a Fast Growing Data Center company. Providing affordable dedicated servers, private and public clouds and virtual private servers. Server Wala also offers customers with multiple data center locations across the world, Multiple IP Range configurations, 24/7 Support and Enterprise Class Equipment.

Reliable Infrastructure

Server Wala’s servers are powered by Intel processors, each equipped with high-performance memory giving you the best hosting experience. Hardware and telecommunication resources are completely redundant to the needs of their customers. They do not over-pack servers, so you can be sure that your website will be fast performing and highly responsive.

Innovation

Server Wala work with world-known and trustworthy partners. A team of experienced developers and administrators allows them to optimally configure servers and software, as well as to minimize the dependence of third-party organizations. This allows Server Wala to keep prices low while maintaining a high quality of provided service.

Efficient Client Support

Friendly support team is ready to help you as soon as possible with any questions you may have. They DO care about your problems. You can always contact Server Wala’s support team via live chat on the website, phone or by simply sending them an e-mail through the ticket system, none of your questions will be unanswered.
Sales Review Grade: A
Support Review Grade: A
Plans / Features Review Grade: A
Usability Review Grade: A
Conclusion Grade: A
 
Sales Review
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time quite fast.
Response Time (Issue Resolved) Questions were answered properly.
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time quite fast.
Response Time (Issue Resolved) Questions were answered properly.
 
Live Chat Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Immediate response.
Response Time (Issue Resolved) Sales agent was friendly to answer all questions.
 
Phone Sales Yes
24 x 7 ? Yes
Toll-Free Yes
Response Time (Initial Acknowledgement) Phone rang just once.
Response Time (Issue Resolved) Answered all questions right away.
 
Sales Contact Details
Sales Telephone (783) 581-2222
Sales Email sales@serverwala.org
Main URL https://www.serverwala.org
 
Billing Details
Payment Methods
Bitcoin, Instamojo
Account Activation Period Unknown
Order Verification Documents Required No
 
Money Back Guarantee
Does Host have an Money Back Guarantee? No
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Initial response time was good.
Response Time (Issue Resolved) Issue was addressed properly.
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Initial response time was good.
Response Time (Issue Resolved) Issue was addressed properly.
 
Live Chat Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Immediate response.
Response Time (Issue Resolved) Issue was addressed properly.
 
Phone Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) 2 rings, little wait.
Response Time (Issue Resolved) Issue was addressed properly.
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 100%
Hyperlink to SLA https://www.serverwala.org/sla.htm
 
 
Consumer Reviews
No Reviews Available




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